I have a card in the camera with free space available but the LED is still flashing Red & Green?
Make sure the card meets the camera’s card specifications, see Specs & General Info. If you are reusing a card from another camera or device try backing up the old images and formatting the card for use in the ION. SD cards may become corrupted if removed from the camera while it is on. Cards are also occasionally susceptible to corruption through normal use with any device.
We recommend that you regularly backup your images to the ION Cloud, your computer or other media. If your camera no longer recognizes your card, try reading it through a card reader on a computer to backup any images that may be accesible and then do a full format of the card. Format is an operation available through the computer’s operating system utilities that erases all data on the card and returns it to a “like new” state. Backup any files you want to retain before formatting a card. See “How To” for instructions on formatting a card.