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My videos won’t play, why?

My videos won’t play, why?

*For almost all of our products, the iON camera video format is MP4.

* For the iON Air Pro 3, the video format is .MOV.

* We recommend the use of Quicktime or a similar Video Player for video playback.   Please download and install QuickTime https://www.apple.com/quicktime/download/ and reboot your PC.



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