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*Remove the PODz door or WiFi PODz from your camera and press the reset button. *Only use the AC adapter and USB cable that came with your iON camera. *If you are using a PC, make sure your PC is powered. *If you are using…

No. We regret that we cannot offer credit of any model towards a newer one

*Make sure first the iON camera is up to date. To do so connect camera to PC, open iON program and select firmware check. If an update is needed, please perform the update first. *Insert WiFi PODz in iON camera and secure PODz, but do…

*Make sure your iON camera is fully charged. *Insert your memory card and power your iON product. *Connect your camera directly to your MAC. Do not connect to USB hubs, keyboard or monitor. *Your iON will show on your desktop as (NO NAME). *Go to…

*Make sure your iON camera is fully charged. *Insert your memory card and power your iON product. *Connect to your PC using the USB cable provided with your product. *Open your device in the device explorer and double click ion.exe *Select check (firmware). If an…

Your iON has been verified to work with a micro SD / SDHC up to 32GB in capacity, with a minimum class rating of 6. We do recommend a Class-10 rated card for the best performance. Currently, only the iON Adventure and iON Air Pro…

All your recording and photos are stored to your memory card. Connect your iON camera to your computer using the USB cable provided with your product to transfer your photos and videos.

Please contact your local support center which can be found on ioncamera.com further assistance.

Please contact your local support team for further assistance.

The browser file view has a “Download” button on the right side of the file list which is often not visible without scrolling right. Scroll right and select “Download.” Tapping or clicking the file name does not download the file. Android browsers may require you…